Shipping policy
Thank you for shopping with Aneuk Adorn, operated by Aneuk (OPC) Private Limited. We aim to make your shopping experience smooth and transparent. Please read our shipping policy below for details on how your order is processed and delivered.
1. Order Processing Time
All orders are processed within 2-3 business days after order confirmation.
Orders are not shipped or delivered on Sundays or public holidays.
In case of high order volumes, processing may take slightly longer. If there is a significant delay in shipping your order, we will inform you via email or WhatsApp.
2. Shipping Time & Delivery
Once dispatched, delivery typically takes 5 - 7 business days.
Delivery timelines may vary depending on courier partner, location, weather conditions, or unforeseen circumstances.
3. Shipping Charges
Shipping charges are calculated at checkout based on your location and order value.
-
Free shipping may be offered during promotions or on select order values (as mentioned on the website).
-
Any applicable shipping fee will be clearly displayed before payment.
4. Order Tracking
Once your order is shipped, you will receive a tracking link via email, SMS or WhatsApp so you can monitor your delivery status in real time.
5. Shipping Partners
We work with trusted third-party courier services to ensure safe and timely delivery of your Aneuk Adorn orders.
6. Incorrect Address / Failed Delivery
Please ensure that your shipping address and contact details are accurate at checkout.
-
Aneuk Adorn is not responsible for delays or non-delivery due to incorrect or incomplete address details.
-
If a package is returned to us due to failed delivery attempts, re-shipping charges may apply.
7. Damaged or Lost Packages
While we take utmost care in packaging, if your order arrives damaged or is lost in transit, please contact us within 48 hours of delivery with photos or details so we can assist you promptly.
8. International Shipping
Currently, Aneuk Adorn ships only within India. International shipping will be introduced soon.
9. Contact Us
For any shipping-related queries, feel free to reach out to us:
📧 Email: Aneuk.in@gmail.com
📱 Instagram: @aneuk.adorn
🏢 Company: Aneuk Adorn operated by Aneuk (OPC) Private Limited